Last Updated: September 6, 2026
Welcome to Digital Neelam. These Terms & Conditions govern your access to and use of the Digital Neelam website, digitalneelam.com, and your purchase or use of any digital products, resources, templates, courses, files, or other digital content made available through the Website.
By accessing our Website, purchasing a product, downloading a product, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or purchase our products.
Digital Neelam is an online digital-product business that provides digital resources and products to customers through its Website.
Throughout these Terms, “Digital Neelam”, “we”, “us”, and “our” refer to Digital Neelam, while “you” and “your” refer to the person accessing the Website or purchasing our products.
Digital Neelam primarily sells products that are delivered electronically.
Our products may include, but are not limited to:
Digital templates
E-books and guides
PDFs and downloadable resources
Educational materials
Design resources
Social media resources
Business and marketing resources
Digital planners and workbooks
Courses or educational content
AI-related digital resources
Other downloadable or electronically delivered products
Unless specifically stated otherwise on a product page, our products are digital products and no physical item will be shipped to you.
Product descriptions, previews, images, features, and included files may vary from product to product. Please carefully review the product description before completing your purchase.
By using this Website or purchasing a product, you confirm that you have the legal capacity required to enter into an agreement under applicable law.
If you are under the applicable legal age to enter into a contract in your jurisdiction, you should use the Website and make purchases only with the involvement and permission of a parent or legal guardian.
Where an account is required, you are responsible for providing accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.
You agree not to:
Provide false or misleading information;
Use another person’s account without authorization;
Share your account credentials where account sharing is prohibited;
Attempt to gain unauthorized access to another account; or
Use the Website for fraudulent or unlawful purposes.
We reserve the right to suspend or terminate accounts that violate these Terms.
All purchases are subject to successful payment and order confirmation.
Prices displayed on the Website are subject to change at any time. We may change product prices, discounts, offers, or promotional pricing without prior notice.
We may use third-party payment processors to securely process transactions. Your payment information may therefore be handled by the relevant payment service provider according to its own terms and privacy policy.
By placing an order, you confirm that the information provided by you is accurate and that you are authorized to use the selected payment method.
After successful payment, your purchased digital product may be delivered through one or more electronic methods, including:
Download links;
Email delivery;
Your Digital Neelam account;
A customer dashboard; or
Another electronic delivery method specified on the product page.
Delivery time may vary depending on the product and payment-processing system.
You are responsible for providing a correct and accessible email address and for ensuring that your device, software, internet connection, and storage are capable of accessing the purchased product.
If you experience a technical problem receiving or accessing your purchase, please contact us so that we can assist you.
Some products may be available for download only for a specified period or through a specified access method.
We may occasionally need to update, replace, modify, or discontinue a product or its delivery system.
Where reasonable, we may provide access to an updated version of a product where applicable.
We do not guarantee that every digital product will remain available for unlimited time unless this is expressly stated on the relevant product page.
When you purchase a digital product from Digital Neelam, you are purchasing access to and/or a license to use the product according to the terms stated on the relevant product page and these Terms.
Unless a product page expressly states otherwise, your purchase gives you a limited, non-exclusive, non-transferable license to use the purchased product for your permitted personal or business use.
Purchasing a digital product does not transfer ownership of the underlying copyright, intellectual property, trademarks, designs, or other proprietary rights to you.
You may use the product only within the scope of the license specified for that particular product.
Unless expressly permitted in writing by Digital Neelam or specifically stated in the product’s license terms, you may not:
Resell our digital products;
Redistribute or share the original files;
Upload our products to file-sharing websites;
Share download links publicly;
Give purchased files to third parties;
Claim our products as your own;
Repackage our products for resale;
Copy substantial portions of our products for distribution;
Sell, sublicense, rent, lease, or transfer our products;
Use our products to create a competing digital-product library or marketplace;
Remove copyright or ownership notices; or
Use our Website or products for unlawful purposes.
Any unauthorized distribution or commercial exploitation of our products may result in termination of your license and may lead to further action where permitted by law.
Unless otherwise stated, all content available through Digital Neelam, including but not limited to:
Digital products;
Templates;
Designs;
Graphics;
Text;
Images;
Videos;
Branding;
Logos;
Website content;
Product descriptions;
Layouts;
Original educational materials; and
Other proprietary content
is owned by or licensed to Digital Neelam and is protected by applicable intellectual-property and copyright laws.
Your purchase of a product does not give you ownership of Digital Neelam’s intellectual property.
You may not reproduce, distribute, publish, sell, or commercially exploit our intellectual property except as expressly permitted under the applicable product license.
Some products may contain or refer to third-party tools, platforms, websites, software, fonts, resources, or services.
Where third-party services are involved, their availability and terms may be outside our control.
Your use of third-party services is subject to the terms and policies of the relevant third party.
Digital Neelam is not responsible for changes, interruptions, restrictions, or discontinuation of third-party services.
Because our products are digital and may be delivered or accessed immediately after purchase, digital products are generally non-refundable once the purchase has been completed and the product has been delivered, accessed, or downloaded, except where a refund is required by applicable law or where Digital Neelam expressly agrees otherwise.
Before purchasing, please carefully review:
The product description;
Included features;
File formats;
Compatibility information;
License terms; and
Any other information provided on the product page.
If you experience a genuine technical problem with a purchased product, please contact us before initiating a payment dispute or chargeback so that we have an opportunity to help resolve the issue.
Nothing in this section is intended to exclude or restrict any rights that cannot legally be excluded under applicable law.
If you accidentally purchase the same digital product more than once, please contact us as soon as possible with your order details.
We may review duplicate or mistaken transactions and, where appropriate, provide a resolution at our discretion, subject to applicable law and payment-provider rules.
We make reasonable efforts to ensure that product descriptions and information on the Website are accurate.
However, we do not guarantee that:
Every product description will always be completely error-free;
Product previews will exactly represent every aspect of the final product;
The Website will always be available without interruption;
Every product will remain available indefinitely; or
The Website will always be free from technical errors.
We reserve the right to correct errors, update product information, modify products, or discontinue products when necessary.
Our digital products may provide educational, informational, creative, organizational, marketing, business, or other resources.
However, we do not guarantee any particular result, outcome, income, business growth, audience growth, productivity improvement, academic result, or other specific outcome from the use of our products.
Any examples, demonstrations, case studies, or results presented on the Website should not be interpreted as a guarantee of your own results.
Your results may vary depending on your circumstances, implementation, skills, effort, market conditions, and other factors.
You agree to use the Website responsibly and lawfully.
You must not:
Attempt to interfere with the Website’s operation;
Introduce malicious software or harmful code;
Attempt unauthorized access to Website systems;
Scrape or reproduce Website content for unauthorized commercial purposes;
Engage in fraudulent activity;
Use the Website in violation of applicable laws; or
Attempt to circumvent security or access restrictions.
We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
To the maximum extent permitted by applicable law, Digital Neelam shall not be liable for indirect, incidental, consequential, special, or similar losses arising from your use of the Website or digital products.
We are not responsible for problems caused by factors outside our reasonable control, including:
Internet connectivity issues;
Device or hardware problems;
Software incompatibility;
Email delivery failures;
Third-party service interruptions;
Payment-provider issues; or
Unauthorized use of your account or purchased files.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold Digital Neelam harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your:
Violation of these Terms;
Unauthorized use or distribution of our products;
Misuse of the Website; or
Violation of applicable laws or third-party rights.
We reserve the right to suspend or terminate your access to the Website, account, products, or services if you:
Breach these Terms;
Engage in unauthorized distribution or resale;
Commit fraudulent activity;
Attempt to misuse our systems; or
Engage in conduct that may harm Digital Neelam or its customers.
Where your license to use a product is terminated due to a violation of these Terms, you must stop using and distributing the affected product.
We may update these Terms from time to time to reflect changes to our business, products, services, legal requirements, or Website.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
Your use of our Website may involve the collection and processing of personal information.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the extent necessary, and the remaining provisions shall continue to remain in effect.
These Terms, together with any additional policies or terms specifically applicable to particular products or services, constitute the agreement between you and Digital Neelam concerning your use of the Website and purchase of our digital products.
If you have questions regarding these Terms & Conditions, a purchase, product access, or a technical issue, please contact us through the contact information provided on our Website.
Website: digitalneelam.com
Business Name: Digital Neelam
Last Updated: September 6, 2026