Last Updated: September 6, 2026
At Digital Neelam, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, digitalneelam.com, purchase our digital products, or communicate with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our Website, you acknowledge the practices described in this Privacy Policy.
Depending on how you use our Website, we may collect the following information.
When you purchase a product, contact us, subscribe to communications, or otherwise interact with our Website, you may provide information such as:
Name
Email address
Phone number, where requested
Billing or contact information
Account information
Order and purchase details
Information included in messages you send to us
Any other information you voluntarily provide
We only request information that is reasonably necessary for the relevant purpose.
When you make a purchase, payment information may be processed by third-party payment providers.
Depending on the payment method used, these providers may collect information such as payment-card or banking details.
Digital Neelam does not intend to store your complete payment-card or banking credentials on its own servers.
Payment information is handled according to the privacy policies and security practices of the relevant payment provider.
When you visit our Website, certain information may automatically be collected, including:
IP address
Browser type
Device type
Operating system
Approximate location derived from IP address
Pages visited
Time spent on pages
Referring website
Website interactions
Date and time of access
Other technical or usage information
This information helps us operate, secure, maintain, and improve our Website.
Digital Neelam may use cookies and similar technologies to improve your experience and understand how visitors use our Website.
Cookies may be used for purposes such as:
Keeping the Website functioning properly;
Remembering preferences;
Maintaining login or session information;
Understanding Website traffic;
Measuring Website performance;
Improving our products and services; and
Supporting relevant marketing activities, where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
We may use the information we collect to:
Process and fulfill purchases;
Deliver digital products;
Provide customer support;
Respond to inquiries;
Manage customer accounts;
Send order confirmations and important service communications;
Provide updates relating to purchases;
Improve our Website and products;
Understand Website usage and visitor behavior;
Detect and prevent fraud, abuse, or unauthorized activity;
Maintain Website security;
Comply with applicable legal obligations; and
Send promotional or marketing communications where permitted and where you have provided appropriate consent.
We do not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
If you subscribe to our newsletter, mailing list, or other promotional communications, we may send you information about:
New digital products;
Product updates;
Special offers;
Discounts;
Promotions;
Educational content; and
Other Digital Neelam updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant email or by contacting us.
Please note that even if you opt out of marketing communications, we may still send essential transactional or service-related communications, such as purchase confirmations, delivery information, or important account notices.
We do not sell or rent your personal information to third parties.
We may share limited information with trusted third-party service providers when reasonably necessary to operate our business, including providers involved in:
Payment processing;
Website hosting;
Website analytics;
Email delivery;
Customer support;
Digital-product delivery;
Website security;
Marketing and communications; and
Other essential business operations.
These providers may process information only as necessary to provide their services to us and may have their own privacy policies.
We may also disclose information when we believe disclosure is necessary to:
Comply with applicable laws or legal processes;
Respond to lawful government requests;
Protect our rights or property;
Prevent fraud or abuse;
Protect the safety of our users or others; or
Enforce our Terms & Conditions.
Our Website may use or link to third-party websites, applications, payment services, analytics tools, social-media platforms, or other external services.
These third parties operate independently from Digital Neelam and may have their own privacy policies.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service you use through our Website.
When you purchase a digital product from us, we may retain information relating to your transaction, such as:
Customer name;
Email address;
Product purchased;
Order date;
Order amount;
Transaction/order identifier; and
Product-delivery information.
We use this information to provide access to your purchase, maintain transaction records, provide customer support, and meet legal or accounting obligations.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing our services;
Maintaining transaction and business records;
Resolving disputes;
Preventing fraud;
Complying with legal, tax, accounting, or regulatory obligations; and
Enforcing our agreements.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of personal information, where legally permitted;
Withdraw consent where processing is based on consent;
Opt out of certain marketing communications;
Request information about how your personal information is processed; and
Raise a concern or complaint regarding our handling of your personal information.
To exercise an applicable privacy right, please contact us using the contact details provided below.
We may need to verify your request before taking action in order to protect your information and prevent unauthorized requests.
Our Website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.
Some third-party service providers we use may process or store information on servers located outside India or outside your country of residence.
Where personal information is transferred across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.
If Digital Neelam is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Where required, we will provide appropriate notice regarding material changes affecting your personal information.
We may update this Privacy Policy from time to time to reflect changes in:
Our business practices;
Website functionality;
Third-party services;
Legal or regulatory requirements; or
Privacy and security practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us through the contact information provided on our Website.
Website: digitalneelam.com
Business Name: Digital Neelam
Last Updated: September 6, 2026